Program

10.30     Coffee and registration

11.00 Welcome

Harry Loozen, SVP Public Affairs & Sustainability Océ, Document Services Valley Board

11.30  Parallel workshops

Workshop “The Future of Healthcare Information Management” by Maastricht University 

The maintenance and care of health records is a major challenge in healthcare organizations. Based on document processes future document service concepts in the healthcare sector are defined in this workshop. 

Workshop “The Paperless Office” by Exser 

Reducing paper use offers environmental and economic advantages. New media developments such as e-readers and tablets are bringing us closer to working truly paperless. In this workshop we will shed light on which steps we must undertake to realize the paperless office. 

Workshop "The New Way of Working: easier said than done" by Ruud Janssen, Novay 

The New Way of Working poses important challenges - for organization and individual alike. In this workshop we present challenges and dilemmas and use these as a starting point for a discussion on how to reap the benefits of the New Way of Working as a team and as an individual. 

13.00 Lunch  

14.00 Guest Speakers:

 * Océ N.V.

 * Provincie Limburg

 * Ministerie van EL&I

15.00   “Return on Service Innovation”  by prof. dr. J.G.A.M. Lemmink

Introduction Lecture of the Canon-Océ endowed chair in business service innovation at Maastricht University

16.00 Coffee Break

16.30  Forum discussion 

17.15  Networking event